dRAINS kLEEN Testimonials

Why dRAINS kLEEN?

At dRAINS kLEEN we take pride in offering the best possible drain cleaning and plumbing service in South East Queensland, at the right price. We find solutions to fix all of your plumbing and
drainage problems, therefore, preventing issues from re-occurring in the future. This is why, our customers, are always left satisfied.

Here is what our customers have to say about dRAINS kLEEN:

 

‘An exceptionally good service, thank you’

Mr Thompson, Bardon

 

One of your guys Brad, visited my place on Monday 04/05/2015 to rectify a blocked drain.
 
Brad is a credit to your business, Firstly he was on time and extremely polite and explained the job ahead with great detail.
 
He worked quickly and got the job done in a very timely manner.
 
I would defiantly recommend Brad and your company to my friends family and colleagues.
        
Kind Regards
Mr Nicholls
Mackenzie

 

Good Morning Darren,

Thank you for having Brad attend our home yesterday so promptly. Being a business owner & in the building game I understand the importance of professionalism and ensuring quality service. I thought I would give you some feed back re: our experience yesterday.

Brad arrived & spoke with Glenn on the phone as he was not able to be here at the time and discussed what was needing to be done. Glenn was very pleased with Brads response and felt confident this guy knows what he is doing. Once Brad assessed the situation he called Glenn back to advise of the issue and had it rectified in no time at all.

Brads professionalism & the service provided was second to none, being in the game, I know how hard it is to find tradesman that present them self in a professional manner as Brad did.
Thanks Darren, I have no hesitation in recommending your company to to any of our colleagues, Friends & family.

Glenn & Rebecca Martin – Queensland Building Solutions

 

Hi,

Your business was recommend by a work colleague and his comments were that “if you ring and have to leave a message they return your call quickly”. ”When they arrange to be there at a certain time they turn up”. ”They are professional in their work and do not waste time”. ”They have all the equipment they profess to have and know how to use it”.

” My experience with your business, imaged his recommendation and I was impressed by the service”.

Unfortunately trades people on the Sunshine Coast have a very poor reputation for not delivering the service you provided.

Once again, thank you all for your excellent service. I would not hesitate to recommend your business to anyone and will feel confident in doing so.

S. Allan

 

To Whom it May Concern,

tree roots from drain
I am writing to say thanks for a job well done. Over the past twelve months I have had to call on Darren from Drains Kleen for two separate sewer blockages, one instance of foreign objects caught in the storm water pipes plus one for Root control by the application of chemicals..
Darren has always been very courteous and informative as to what is required as work progressed through to completion

The tasks were always completed in a timely and professional manner with very little disruption to our normal routine

I can recommend Darren to do a good job and with the right equipment every time.

Yours Sincerely

Jon Wood

 

12 Wilkiea - ANN (6)“We were so very impressed with Darren’s service, we wanted to provide a testimonial immediately.

We had a difficult septic/soak away issue that had been sort of ok for a while, and then suddenly got really bad on a Friday; typical. We had been given all sorts of advice, and a couple of chilling quotes in the past. I stumbled onto Darren’s website, was impressed and called him straight away; I am so glad I did.

Darren moved his busy schedule around to accommodate us (before the in-laws came for the weekend!). Darren was quick, had all the right tools, very skilled, knew exactly what was going on, and had the problem sorted in a couple of hours. The pleasant bonus was that the bill was so very reasonable. Thank you Darren, very impressive service. We have asked Darren to come back and do some other corrections for us, and will be calling the minute we have any plumbing or drainage issue. Highly, highly recommended.”

Mark & Leonie West, Doonan

 

Since buying our property in Mooloolaba in 2008, we have gradually had increasing water problems.  We tried many “remedies”, which over time cost quite a bit of money with very little result.  Then we were told about Darren and his “whiz-bang” machine – fascinating!!!  Despite the foul weather last month he turned up on time, worked his magic and was gone within 3 hours.  He worked in conjunction with our plumber Allan Stevens and when they extracted the offending pipes they had half a tree in them.  The price was very reasonable and my husband is looking forward to the next downpour so he can watch the water gush out where it is supposed to, and not right through his garage.

Thanks Darren – great job from a great guy!!!

Aileen Harrison, Mooloolaba 

 

We contacted drains kleen after our grey water over flowed causing considerable discomfort. I contacted Darren on his mobile and he attended our address the very next day. He was very 229 Bradman Av - Taps R US (4)
professional and conducted a check of the piping with his camera system. He identified three blockages in several pips caused from roots. He then spent 3 hours and cleared all the pipes producing photos of the blockages. By the time he left all the pips were clear and the water was successfully getting away like it should. Given the time he spent at out address his fee was very fair and as result I would recommend him to anyone with blocked pipes.

Thanks Darren for a job well done.
Peter & Julie, Buderim

 

“It’s a pleasant change having  a reliable and helpful contractor to deal with. Customer service is a people business but many lose sight of that fact. Keep it genuine and you will always be in demand.”

S. Talbot, Chapel Hill

drainage problems in Newport
A CCTV inspection of your drains can confirm dodgy pipework has caused your drainage problems. Ensuring your drains have been laid correctly.

 

“We called Darren out of the blue, on a workmate’s suggestion, to fix an ongoing and hard-to-access plumbing problem at our old renovated house. We were so impressed with his prompt,
professional and friendly service, plus the end-result which saw our leak woes solved, that we’ve been recommending him to all our family and friends… love his work!”

R & G Peach, Buddina

 

“Drains Kleen did such a great job for us, they are now on our speed dial!”

N. Robinson, Tewanitn

 

“When we moved into our brand new house, our hot water system blew up on the first day. I called Darren to assess the damage and install a new one, if necessary.  Not only did he do a fantastic job, he completed the job for several hours in torrential rain – not once complaining, but dedicated to providing a good service to his customer to get us some hot water back!  He was more than happy to come back over the following weeks to help us to fill in the paperwork we needed for our rebates – all without charge and always with a happy smile!  I needed his service again a few weeks later to assess our storm water system with his drain camera – and again, he provided a quality service, in a timely manner.  I have found Darren to be very professional, performing work of a high quality and at a reasonable rate.  I am happy to provide this testimonial to recommend him to others

N. Marshall, Buderim

 

“Darren was recommended to us by a relative who had a similar problem of tree roots growing in their drains. When we called Darren, he was polite and fitted us in to clear our drains the very next day. He did a great job cleaning our drains and explained everything. He also showed us video from in our drains ‘Which was amazing’. I would definitely recommend them.”

B. Garrick, Noosa

 

“Using the Drains Kleen system of detection and removal of blockages in my homes stormwater pipes resulted in the saving of time and expense of the more usual methods. The professional and dedicated approach by the owner operator of Drains Kleen, Darren Bourne made the experience less worrying, almost enjoyable.”

Mal Chandler.

drain-cleaning-brisbane

 

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